FREE SHIPPING ON ORDER OVER $125

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Shipping & Returns

Shipping policy

All orders are shipped via Sendle, USPS and UPS. United States shipping. International shipping will be made available upon request. 

In most cases, your order will ship out in less than 24 hours unless it is a holiday or weekend. 

A note regarding shipping during the COVID-19 Pandemic: 

Our promise to you is that we will pack and ship your order within 24 hours of receipt. Due to the ongoing global health crisis, many shipping carriers have experienced nationwide delays in shipping. We wish more than anything we could overnight your items to you. We do our best to insure that your order goes out as quickly as humanly possible, but ask for your grace and patience as the physical delivery aspect is out of our control. We appreciate your understanding. 

Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We are unable to offer refunds on orders sent to the incorrect address, so pretty please double check your shipping information prior to checkout.

LOCAL CUSTOMERS MAY SELECT LOCAL PICKUP FOR FREE PICKUP IN SOUTH PADRE ISLAND , TEXAS.

 

 

 

Refund policy

Easy Returns & Exchanges

Thank you for shopping at Maria Victoria.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 10 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 10 days

  • The product is in its original packaging and has tags on.

  • The product isn't used or damaged

  • You have the receipt or proof of purchase

  • We can not exchange more than 5 items per calendar year.

*Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email:[email protected]

Free Returns

If you are not satisfied with your purchase, please send us an email to [email protected] to request a return shipping label.

make sure to Send the product with its original packing and

the receipt or proof of purchase,

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items or Discounts

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us

at: [email protected]